Returns Policy / Exchange Policy

Return Policy

Please be sure to use our size charts to make sure that you order the correct size! This will make sure that you don’t have to be bothered with a return. Click Here for more information on how to figure out how to size a roller skate or inline skate.


We offer a 30-day return policy on all items. All returned items must be new, unused and in their original packaging. Items not in their original packaging will be subject to a $5 repackaging fee.


You are responsible for the cost of the return shipping label. You can either use our commercial rates (flat $10 shipping) or your own carrier.




Exchange Policy

We do not offer exchanges and instead ask that, if you want a different size or product, you return your existing order and then reorder the new item. We’ve instituted this policy due to growing demand for our product and how quickly certain models or sizes can go out of stock. Ordering the new item right away ensures that you will receive the desired size or style, whereas if we wait until your return is received and processed there is a chance it will no longer be available.